FREQUENTLY ASKED QUESTIONS

What initiatives and actions is Hotel Balmes taking for Sustainable Development?

At Derby Hotels Collection, we are committed to Sustainable Development, following the World Tourism Organization's Declaration: we offer accommodations that respect the environment, built and managed under sustainable and environmental criteria, designed for the comfort of our guests, meeting their expectations and considering that economic, social, and cultural principles must generate well-being and benefits for all. You can find detailed information on our corporate website www.derbyhotels.com/sustainability-and-development/.

Is Hotel Balmes adapted for people with disabilities? Are all spaces and rooms accessible by ramps and elevators? Does the hotel have rooms and bathrooms specifically adapted?

Hotel Balmes is adapted for people with disabilities with ramps and elevators and has 100% accessible rooms (except duplex rooms). Please feel free to contact our Guest Service team for any particular needs.

What are the check-in and check-out times at Hotel Balmes?

Check-in is from 3:00 PM, and check-out is until 12:00 PM.

How can I get to Hotel Balmes from the nearest airport?

The nearest airport is Barcelona - El Prat (BCN). You can arrive by taxi (30 minutes, approx. €40), Aerobus (40 minutes to Plaza Catalunya, ticket €7.90 per person), RENFE train (from the airport Terminal 2 station to Passeig de Gràcia, ticket €4.60 per person), or by private transfer service (contact the hotel to book). The nearest metro stop is Passeig de Gràcia (lines L2, L3, and L4).

Is there a restaurant inside Hotel Balmes?

The hotel restaurant offers daily breakfast; additionally, we provide room service and a small menu of tapas and snacks at the bar.

How far is Hotel Balmes from the center of Barcelona?

We are in the heart of the city, just a few meters from Passeig de Gràcia.

Is there parking at Hotel Balmes and what is the price? Is it necessary to reserve a spot in advance?

We have our own parking, no prior reservation needed, with a cost of €28.60 per car per day (VAT included). We recommend checking in advance for large vehicles.

Is there a swimming pool at Hotel Balmes and what are its hours?

The hotel has a pool in the garden, located in a large courtyard with abundant natural vegetation. The pool hours are from 10:00 AM to 7:00 PM. The pool is not heated.

What types of rooms can I book at Hotel Balmes?

We offer different types of rooms: single and double rooms with terraces, family rooms, duplexes, and apartments with kitchens.

What kind of breakfast is served at Hotel Balmes? What are the hours? How much does it cost?

Currently, a buffet breakfast with hot à la carte dishes is served in the breakfast room, costing €26.40 per person (VAT included). No reservation is needed. Breakfast is served daily from 7:30 AM to 10:30 AM. Breakfast can also be ordered in the room (additional cost). We recommend booking the STAY & BREAKFAST offer, which includes a special discount on both the room price and breakfast.

How much does it cost to stay at Hotel Balmes?

The nightly rate varies depending on the room category and available offers. You can check prices online on this page via the BOOK button.

Are pets allowed at Hotel Balmes?

Yes, we accept small dogs up to 15 kg. We recommend booking the STAY & DOG experience to fully enjoy your stay. Without this booking, a supplement of €36.30 per day (VAT included) applies. Only one dog per room is allowed.

Can the terrace at Hotel Balmes be accessed without staying at the hotel? What are the terrace hours?

The garden and pool area is exclusively for registered guests. The pool hours are from 10:00 AM to 7:00 PM.

Are there smoking rooms at the hotel?

No, all rooms and indoor areas are non-smoking. Smoking is prohibited inside the entire hotel according to current legislation.

Are there rooms with jacuzzis at Hotel Balmes?

No, but our Deluxe rooms have a heated bathtub on the terrace (not a jacuzzi).

Is there a spa at Hotel Balmes?

No, but we recommend the Mayan Secret Spa at Hotel Claris 5* (from the same hotel group), open daily from 10:00 AM to 9:00 PM.

Is there a gym at Hotel Balmes?

Yes, we have a small fitness room with various sports equipment.